Delivery explained

We try to make delivery as easy as possible by using Royal Mail for most of the orders. If you are not in, they will leave a card, and you can choose to have the item(s) re-delivered, or call in at your local sorting office to collect it.  For items over 3kg in weight we will use a courier to deliver your order. Please allow 7 days for delivery.

Delivery Charges

Our delivery charges are worked out in "price bands", depending on the cost of the items you order:

Orders up to the value of £10.99 - Please add £2.50 P&P

Orders between £11 and £29.99 - Please add £6.50 P&P

Orders between £30 and £99.99 - Please add £12.50 P&P

Orders between £100 and £149.99 - Please add £17.50 P&P

Orders between £150 and £199.99  - Please add £22.50 P&P 

Orders between £200 and £299.99 - Please add £35 P&P

Orders over £300 please call for a quote.

Overseas Orders will be quoted separately.

To obtain quotes for postage and packing please call 01242 515157

VAT
VAT @ 20% is included in the price of the following items:
Memory Boxes, Little Box of Big Thoughts, Winston Bear Keyring, Trolley Keyring, Winston Bear and Candle.

The supply of goods from this site is subject to availability and it is not always possible to inform you at the time you place your order whether the goods you want are still available to purchase.  In the event that this happens we will inform you when you can expect to receive the goods.