Each year, Winston’s Wish reach over 40,000 bereaved children and young people through an array of dedicated services. These specialist support programmes include support following death as a result of accident, illness, homicide, suicide and military service.

Given the recent events in Paris, Winston’s Wish has compiled the following information and guidance on how to speak to children and young people about such incidents.

Some frequently asked questions about how to support children 

These are some of the questions that are being asked by parents, teachers and others caring for children who are affected by the media coverage of the shootings and explosions in Paris.

Our guidance below draws from our experiences of supporting children, young people and families bereaved through all causes, including through homicide.

Things to remember

  • Talk to children using words they understand; give information to younger children a bit at a time
  • Try and encourage children to ask questions
  • Answer questions honestly and simply; talking about it won’t make it worse
  • Accept that some things can’t be ‘made better’
  • Show willingness to talk about difficult things and use this as an opportunity to reassure them
  • If children are asking questions, it is a good thing – it shows they trust you and it is better than keeping questions and worries to themselves
  • Remember that ‘super parents’ or ‘super teachers’ don’t exist. Just do and say what you can
  • Don’t be afraid to show children how you are feeling.

How can we best explain this to our children?

Talk to children using words they understand and are appropriate for their age. It’s best to use honest, clear language if possible. It’s probably best to tell children information a bit at a time, giving them the opportunity to come back with more questions. Older children will want and be able to handle more information.

The explanation can be basic, especially for young children – something like:-

‘All this news is because something very bad and very sad happened to some people in France (maybe show where this is on a map).  What seems to have happened is that people were killed while they were having an ordinary evening out. It is very unusual that something like this happens.  This is one of the reasons why it is on the news and lots of people are talking about it; it is also because it is very upsetting that something like this could happen.  Everyone who knows the people who were injured or killed are very, very sad.’

Should we stop children watching television coverage or seeing the newspapers?

This story is upsetting for children because they can imagine being in the position of one of the people who died. The temptation is to try to prevent them hearing about it. However, because other children will have heard the news, it is better for your children to have the opportunity to ask questions and receive reassurance from people they trust.  Your judgement of what your child can understand is very valuable.  If your children are used to watching and discussing the news with you, they may be able to watch an early news bulletin with you beside them. Encourage children to ask questions about what they are seeing and answer as well as you can.

As the days after these incidents pass, there may be more coverage of grieving relatives. Children may well find these upsetting to watch and this may provide an opportunity for more honest communication and expression of thoughts and feelings.

What should I say about the person or persons who shot these people?

It’s really hard to be calm about something this terrible. But, if you find it possible, try and distinguish between bad acts and bad people. Children find the idea of bad people particularly frightening. Children are also very fair-minded and will want reassurance that the people who did this will be punished.

Older children will appreciate more details and the opportunity to explore why people do such desperately terrible things and the way the relatives of the dead and injured are feeling.  This can be an opportunity to help young people develop their empathy and reflect on the value of life and relationships.

How can I answer when they ask ‘why?’

If the children want to know ‘why?’ you could say something like:

‘No-one can completely know why. We know it wasn’t an accident. These people have been shot or blown up simply because they were in the wrong place at the wrong time. It’s so, so difficult to understand why anyone would be so cruel as to kill strangers. ’’

How do I explain that religion seems to have played a part?

It is really important to make the distinction for children between illegal and immoral acts (such as killing strangers) and people’s beliefs. It is really important to separate the beliefs and actions of these very few individuals from the beliefs and actions of the very great majority of people who share the name of their religion. Not only would it be morally wrong to blame all ‘Muslims’ but it also confusing for children (who may be Muslims, have Muslim friends or teachers) and makes them feel less safe in the world.

‘All people who have a religious belief really should believe in peace and being kind to other people. Very occasionally, a handful of people misunderstand what their religion teaches them and think that their God wants them to do something cruel to show their belief. But what happened in Paris is not about differences between people’s religions – some of the people who were killed and some of the people who heroically rescued other people were also Muslims.’

My children are asking lots of questions about death.  What should I say?

It is normal that children, like adults, will try and make sense of this in their own way.  They will need the support of adults to do this.  If you feel you can, be honest and try to avoid euphemisms (e.g. say ‘died’ not ‘gone away’).  This will avoid confusion, build trust and reassure children that it is ok to talk openly about difficult things.  For young children who want specific facts about shooting, you could say something like

‘When someone is shot, the bullet from the gun or rifle goes into their body and causes them to bleed a lot of blood. Our bodies need blood to make all the parts, like the heart and brain, work properly. If someone loses too much blood, their body stops working and they die.’ 

Or about explosions:

‘When someone explodes a bomb very close to people, they are likely to die because they lose too much blood from injuries caused by the explosion or because parts of the building they were in hurt them.’

This may lead to many more questions about death and dying, and also to questions about what happens after death; for example ‘does it hurt ?’. Your next sentence may depend on how the child reacts to that; some children may be simply interested, others may be upset and want more information or reassurance than this is unlikely to happen again, and others will want to play or do something else – all are perfectly natural reactions.

My children are now scared that I – or they – will die.

Because of the unusual and horrific details of this crime, it is natural that children will question whether this might happen where they live or to people they know. When high profile events such as this happen, young people may temporarily lose their sense of security. They may ask questions such as ‘what would happen to me if you were killed?’ ‘What would happen if I had to hide from a gunman’? Try to answer with some solid reassurance, such as:

‘We don’t expect anything like this will ever happen here. If one of us died for any reason, you would always be looked after by ­­­­­­______ (the other parent/aunt/uncle/granny/family friend). I don’t expect to die for a long time yet’.

‘The police will do all they can to catch the people who did this. It is really, really unlikely that this will happen to anyone we know. We will keep you safe’.

There are good story books for younger children that address death and provide an age-appropriate way to handle these sensitive but important conversations.  Children who are concerned will appreciate a lot of reassurance and maybe more hugs than usual. Keeping a reasonably normal routine going will help them feel secure.

Will talking about it open a can of worms?

Conversations about events like these can be difficult and upsetting but afterwards you’ll probably feel relieved that you were able to be honest and build trust.  Sometimes adults feel they shouldn’t get upset in front of children but, in fact, this can be really helpful to show children that it is OK to have a range of difficult emotions.

Families and professionals sometimes talk of their reluctance to ‘open a can of worms’ and risk traumatising children by talking in detail about death, especially when the death has been through violence.  In our experience, it is better for children to release the ‘worms’ in a safe and steady way.  This can help children feel in control of all the wriggling emotions, questions and anxieties that can otherwise eat away at them.


How much does my child understand what is being said?

Children’s understanding of death and loss develops as they grow. Little children on hearing that somebody’s brother has died, for example, may wonder if he can still play football on Friday – being ‘dead’ to a child under five means about the same as being in another country. Check that children have understood your explanations.

My son keeps play-fighting, pretending he’s shooting someone or being shot and killed himself? Is that normal?

Yes it is. Children use various ways of trying to understand what has happened; one common way is to act out the scene with toys or other forms of pretend play. It is different from the way that adults cope, so it may seem that children are acting too flippantly, too casually in the face of tragedy. What they are doing is trying to understand. Children respond to grief in different ways than adults too – for adults, grief feels like a river you have to slowly wade through – or a vast sea and you cannot see the shore. For children, grief is more like puddles that are jumped into and out of quickly.

My little girl won’t let me out of her sight – what can I do?

This is another common reaction to death, loss and high profile tragedies – children may fear that if something has happened that can’t be explained, then anything can happen. With patience and extra reassurance, she will hopefully regain her confidence. Simple explanations will help. A loved toy from younger childhood could be comforting too.  Worry dolls, dream-catchers and children’s story books which explain death and the feelings it causes (see Suggested Reading Lists at www.winstonswish.co.uk and www.childbereavement.org.uk) can help ease night-time worries.


How long will children be affected by this?

The tragic events in France, especially the human stories of the people involved, have affected everyone.  They are particularly painful and poignant for those who have experienced a bereavement who both identify with those who have just been bereaved and are also taken back, emotionally, to the raw feelings of their own bereavement. For such families, it may feel that your own previous experience of bereavement has only just happened. It will help to talk to each other about how you are feeling and don’t feel you have to bottle up your feelings to protect the children – it’ll help them to know that you are finding it hard too. You may find it helpful to talk things through with a friend or one of the organisations listed at the end of these questions and answers.

The answer for individual children is also a very individual one and will depend on other losses and bereavements the child may have experienced. Non-bereaved children may only be interested and not affected. Children shouldn’t be made to feel that they ‘have’ to feel upset about events and people they do not know.

In school, what do we do if the pupils are role-playing shooting or death scenes?

Children communicate a lot through their behaviour and play, particularly when things are confusing, distressing, out of the ordinary and they lack the language to describe what they have seen, heard and how they are feeling. This is a normal and healthy reaction.  Rather than ignore or sanction the behaviour you can use this as an opportunity to talk openly about the taboo of death and dying.  This can be done by drawing, writing poetry, circle time discussions, or other creative activities.  It can be an opportunity to acknowledge other bereavements and losses in the school community and provide a vehicle for bereaved pupils to feel supported by their peers and teachers.  It is estimated that in Britain there is, roughly, one child per classroom bereaved of a parent or sibling (around 3.5% of the child population: or 1 in 29 of school age children).  Individual conversations with children who have been bereaved, during times of such high profile coverage of deaths, can be helpful.  Give them choices about what level of support and acknowledgement of their experiences would feel right for them. Several organisations listed below have resources on their websites aimed at teachers and other professionals, including school bereavement strategies and lesson plans about death and dying.

The Winston’s Wish Helpline, staffed by qualified clinical practitioners, provides guidance and information for anyone supporting a bereaved child – 08452 03 04 05, 9am-5pm Monday – Friday and 7pm-9.30pm on Wednesday.

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